Man, I have to say that the holiday season does not bring out the kindness in people. It's amazing how crabby people are. The other day, a 'big guy' was using a credit card that had a picture of a female on it, plus, the name Mona, just did not match w/him. =-) After running it all through, I look at the C.C. and told him that we could not take it.[he was not Mona, the picture did not match, and it was not signed] He told me that she [Mona] was next door, and would be over. Reminder, not once did he make a big deal about this, my manager was even down to void this out for me. Now let me share with you what happened after the lady came. We had a line, so when help came, I passed their stuff onto her, and that's when the man had a FIT!! He was not happy about what had happened, his daughter [yes, that's who Mona turned out to be] was questioning when we started to check for signatures. [Which our store does all the time--not sure about other places--because, I do not work at their places] I offered to have my manager come, and the man told me it was too late. [So, I called the manager] When the manager shows up, the man is outside, and his daughter makes it sound like things were OK, and it was just her father who was throwing a fit!!
~~~Let me say a few things about this... First, we are looking after the C.C. holder, if your credit card is not signed, please show ID. Which this guy did not have . Anyone could be using your card w/you not knowing it.
2ND. The amount of money is not the reason why we can not take the Credit card. It's the fact that the credit card is not yours. And you are able to say it's Joe Blows for all that matters. But, it does not match your signature, or id, we can not take it. Just think if someone took your card...
Other things to think about when you are out shopping, just remember~~~
1. Do not shop when you are in a hurry, that's when things, go slow.
2. If something does not ring up right, PLEASE DO NOT TAKE IT OUT ON the register people. It's not our fault, but, we are willing to help you figure out what is going on.
3. When trying on clothes, just remember to take those clothes back to where you found them to begin with. Or at least take them out of the fitting rooms. It really helps us who are putting away all the clothes. Just think about it this way, if you bring in a certain amount of clothes, there are tons more people bringing in the same amount, if not more. And the people who work the fitting rooms do match the number of customers.
4. One more thing, then I will end... Working retail is like doing housework, or at least putting on your parent name tag, but X's much more kids!!!!!!
Sure hopes this helps the next time you are out shopping.
2ND. The amount of money is not the reason why we can not take the Credit card. It's the fact that the credit card is not yours. And you are able to say it's Joe Blows for all that matters. But, it does not match your signature, or id, we can not take it. Just think if someone took your card...
Other things to think about when you are out shopping, just remember~~~
1. Do not shop when you are in a hurry, that's when things, go slow.
2. If something does not ring up right, PLEASE DO NOT TAKE IT OUT ON the register people. It's not our fault, but, we are willing to help you figure out what is going on.
3. When trying on clothes, just remember to take those clothes back to where you found them to begin with. Or at least take them out of the fitting rooms. It really helps us who are putting away all the clothes. Just think about it this way, if you bring in a certain amount of clothes, there are tons more people bringing in the same amount, if not more. And the people who work the fitting rooms do match the number of customers.
4. One more thing, then I will end... Working retail is like doing housework, or at least putting on your parent name tag, but X's much more kids!!!!!!
Sure hopes this helps the next time you are out shopping.
No comments:
Post a Comment